FAQ

Practical answers based on the services, capabilities, certifications, and contact details published across the Genfocus website.

Frequently Asked Questions

Key information across our operations and services

Browse the most common questions about Genfocus service scope, delivery capability, locations, approvals, and support channels.

Genfocus provides Building/MEP Contracting, Power Infrastructure, Testing Equipment Rental, Trading Division support, Audio-Visual Event Technology, and Metal Manufacturing services.

The combined building and MEP scope covers civil and structural works, interior fit-out, flooring and finishes, facade packages, HVAC, electrical, ELV, fire protection, plumbing, drainage, renovation, and refurbishment support.

Yes. The building scope includes commercial and office fit-outs, retail and showroom fit-outs, hospitality interiors, residential fit-outs, gypsum and partition works, false ceiling systems, and joinery and custom carpentry.

Yes. The published scope includes RCC and structural concrete works, blockwork and masonry, plastering and screeding, foundation and substructure works, structural steel fabrication and erection, and core cutting or structural modifications.

Genfocus covers HVAC, electrical systems, ELV and automation, fire protection, plumbing, drainage, public address, emergency lighting, instrumentation cabling, PLC and SCADA systems, and building management system integration.

Yes. The Building/MEP Contracting page states that delivery runs from installation through testing, commissioning, and final handover with coordinated execution across architectural, structural, and building-services packages.

Power Infrastructure combines high-voltage works, automation and power systems, and solar power solutions. The scope covers substations, HV cable infrastructure, instrumentation, PLC and SCADA integration, customized switchgear panels, backup power systems, and turnkey solar execution.

Yes. The Power Infrastructure page includes electrical substations installation, maintenance, testing, and commissioning, transformers up to 400kV, switchgears, protective relays, control panels, HV cable laying, authority-approved jointing and termination up to 33kV, and cable fault identification support.

Yes. The published energy scope includes control-panel design and integration, PLC, SCADA, and RTU systems, industrial automation, water-quality analyzer systems, field instrumentation, metering panels, and control and monitoring platforms.

Yes. The Power Infrastructure scope includes battery charger systems, electrical and industrial AC UPS, data-center UPS systems, inverters, generator automation modules, and VRLA, Li-Ion, and Ni-Cd battery systems.

Yes. The solar scope includes commercial and industrial on-grid and off-grid systems, rooftop solar solutions, system design based on customer load and site conditions, and supply or integration of modules, batteries, controllers, inverters, combiner boxes, and cabling.

Yes. The energy division specifically lists operation and maintenance support, testing and commissioning services, pre-handover verification, and site support for fault diagnosis, tuning, and performance readiness.

The rental division supports project teams with calibrated electrical and mechanical testing equipment, fast dispatch, compliant instruments, and support during commissioning and testing cycles.

The Trading Division supplies electrical items, building materials, and lighting solutions from trusted brands to support construction, maintenance, and industrial procurement requirements.

Genfocus AV provides integrated rigging, lighting, audio, video, staging, power, and creative concept support for concerts, exhibitions, conferences, festivals, gala events, and public activations.

The Audio-Visual Event Technology page positions Genfocus AV as the Saudi Arabia division of AVTEC International, delivering event technology projects across Saudi Arabia.

The metal-manufacturing scope includes metal enclosures, racks and cabinets, control desks, junction boxes, outdoor cabinets, kiosks, screen casings, equipment skids, generator canopies, industrial kiosks, battery racks, trays, drawers, cable managers, and custom rack accessories.

Yes. The published manufacturing scope includes stainless steel enclosures, aluminium double-wall enclosures, Form 2, Form 3, and Form 4 type 6 steel enclosures, meter cabinets, relay and control-panel enclosures, and IP55 or IP66 enclosure solutions.

The About page lists ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 certifications, along with approval references for ADDC Category-1, DEWA, and FEWA. The accreditation section also shows documents such as ADMCC, ADWEA, TAQA, ICV, classification, and DCD records.

The website lists locations for the Corporate Office in Abu Dhabi, Dubai, Sharjah, Rental, Trading, Automation in Ajman, Manufacturing in UAQ-UAE, Oman, and Saudi Arabia through the contact page and footer location tabs.

The contact page lists business hours as Monday to Friday from 8:30 AM to 6:00 PM and Saturday from 8:30 AM to 4:30 PM. Enquiries can be sent to the relevant office contacts shown on the contact page, including the main email info@genfocusuae.com.